Enanpay, operated by iDesignEX Limited ("we," "us," or "our"), is committed to protecting the privacy and personal information of our users ("you" or "your"), including individuals earning income through our platform and clients creating tasks or surveys. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, web application, or related services (collectively, the "Platform"). By accessing or using Enanpay, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.
This Privacy Policy complies with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws in Nigeria. As we plan to expand to other African countries, we will update this policy to align with relevant regulations in those jurisdictions. We encourage you to read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect information to provide, improve, and personalize Enanpay’s services for individuals who earn income through tasks (e.g., watching videos, completing surveys, gaming, or social media tasks) and make payments for utilities, data plans, or airtime, as well as for clients who create tasks or surveys. The types of information we collect include:
1.1 Personal Information
This is information that can identify you, either directly or indirectly. We collect the following personal information when you voluntarily provide it or when it is generated through your use of the Platform:
- Registration and Account Information: When you sign up for an Enanpay account, we will collect Personal Data as necessary to offer and provide the service you request. Depending on the service you choose, in line with regulatory requirements for Know Your Customer (KYC) purposes, we may require that you provide us with your name, age, mother’s maiden name, gender, birthday, facial photo, residential address, ID information (photo, number), utility bill, email address, mobile number, social media handles and debit/credit card details to create an account. We will also require your NIN and/or your BVN in line with regulation and in furtherance of our KYC computation processes. We may also require you to provide additional, necessary personal details as you use our services.
- Payment and Financial Information: To process withdrawals to local bank accounts or payments for utility bills or value-added services, we may collect bank account details, payment card information, or other financial details. These are securely processed through trusted third-party payment providers.
Task and Survey Data: Information you provide when completing tasks (e.g., surveys, social media interactions, gaming) or client-created surveys, which may include opinions, preferences, or demographic details.
1.2 Non-Personal Information
This is information that does not directly identify you but helps us improve the Platform:
- Usage Data: Information about how you interact with Enanpay, such as pages visited, tasks completed, time spent on the app, and interactions with ads.
- Device Information: Details about your device, including IP address, device type, operating system, browser type, and unique device identifiers.
- Location Data: With your consent, we may collect approximate location data (e.g., city-level data) to offer location-specific tasks, ads, or services.
- Analytics Data: Aggregated data about user behavior, such as task completion rates or survey response trends, used to improve our services or provide insights to clients.
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Social media platforms (e.g., TikTok, Twitter, Instagram, Facebook), when you link your accounts for tasks or login purposes.
- Payment processors for transaction verification.
- Clients who provide data for targeted campaigns or surveys (e.g., demographic requirements for tasks).
2. How We Use Your Information
We use the information we collect to operate, improve, and personalize Enanpay, as well as to comply with legal obligations. Specific uses include:
2.1 For Individuals
- Account Management: To create and manage your Enanpay account, verify your identity, and provide customer support.
- Task and Earnings: To assign tasks (e.g., watching ads, surveys, gaming, social media tasks), track your earnings, and process withdrawals to your bank account.
- Payments and Services: To facilitate purchases of internet data plans, airtime, or utility bill payments (e.g., electricity, cable subscriptions).
- Personalization: To tailor tasks, ads, or offers based on your preferences, location, or activity history.
- Communication: To send you updates, notifications, or promotional messages about new tasks, features, or offers (you can opt out of promotional communications).
- Fraud Prevention: To detect and prevent fraudulent activities, such as multiple account creation or unauthorized transactions.
2.2 For Clients
- Task and Survey Creation: To enable clients to create, manage, and analyze tasks or surveys for social media engagement, brand promotion, game downloads, or data collection.
- Campaign Insights: To provide aggregated and anonymized data on task performance, survey responses, or user engagement to help clients measure campaign success.
Billing and Support: To process payments for client services and provide customer support.
2.3 General Purposes
- Service Improvement: To analyze usage patterns, troubleshoot issues, and enhance Platform functionality.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests (e.g., NDPR, tax reporting).
- Security: To protect Enanpay, our users, and clients from security threats or unauthorized access.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
3.1 With Service Providers
We work with trusted third-party service providers to operate Enanpay. These providers may have access to your information only to perform specific functions, such as:
- Payment processors (e.g., for bank withdrawals, utility payments, or data/airtime purchases).
- Cloud hosting and storage providers.
- Analytics providers to track Platform performance.
- Marketing platforms for ad delivery or campaign management.
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 With Clients
- Task and Survey Data: Clients creating tasks or surveys may receive anonymized or aggregated data (e.g., survey responses, engagement Metrics) to analyze campaign performance. Personal information is not shared unless explicitly consented to by you (e.g., for specific task requirements).
- Social Media Tasks: When you complete social media tasks (e.g., liking, sharing, or following), your public social media profile information may be visible to clients as part of the task.
3.3 For Legal Reasons
We may disclose your information if required to:
- Comply with applicable laws, regulations, or legal processes (e.g., court orders, NDPR compliance).
- Protect the rights, property, or safety of iDesignEX Limited, Enanpay, our users, clients, or the public.
- Respond to government or regulatory requests (e.g., tax authorities).
3.4 Business Transfers
In the event of a merger, acquisition, or sale of iDesignEX Limited’s or Enanpay’s assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and provide options to manage your data.
3.5 Future Expansion
As Enanpay expands to other African countries, we may share data with service providers or partners in those jurisdictions to deliver localized services, in compliance with applicable local data protection laws.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- As long as your Enanpay account is active or needed to provide services.
- To comply with legal obligations (e.g., tax records, NDPR requirements).
- To resolve disputes or enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it in accordance with applicable laws.
5. Your Rights and Choices
Under the NDPR and other applicable laws, you have rights regarding your personal information. These include:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Objection: Object to the processing of your data for certain purposes (e.g., marketing).
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent for data processing where consent was the basis for processing.
To exercise these rights, contact us at support@enanpay.com. We will respond within the timeframes required by law (typically 30 days under NDPR).
You can also manage your preferences:
- Notifications: Opt out of promotional emails or push notifications via Enanpay’s settings or by clicking “unsubscribe” in emails.
- Location Data: Disable location access through your device settings.
Cookies: For the web app, manage cookie preferences through your browser settings or our cookie consent tool.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data (e.g., payment details) during transmission and storage.
- Access controls to limit who can view your information.
- Regular security audits and updates to address vulnerabilities.
However, no system is completely secure. If you suspect unauthorized access to your Enanpay account, contact us immediately at support@enanpay.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, beacons) on our web app to:
- Remember your login details and preferences.
- Track usage for analytics and performance improvement.
- Deliver personalized ads or tasks.
You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling cookies may affect Platform functionality.
8. Third-Party Links and Services
Enanpay may contain links to third-party websites, apps, or services (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Enanpay is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that a child has provided personal information, we will delete it promptly. Contact us at support@enanpay.com if you believe a child has provided us with their information.
10. International Data Transfers
Enanpay is currently based in Nigeria, and most data processing occurs within Nigeria. However, some service providers (e.g., cloud hosting, analytics) may be located outside Nigeria. When transferring data internationally, we ensure compliance with NDPR and other applicable laws, using safeguards like Standard Contractual Clauses or adequacy agreements.
As we expand to other African countries, we will implement additional safeguards to comply with local data protection laws in those jurisdictions.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Platform features, including as we expand to other African countries. We will notify you of significant changes via email, in-app notifications, or by posting the updated policy on the Platform. The “Last Updated” date at the top indicates the latest version.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer at:
- Email: support@enanpay.com
- Phone: +2348143028496
You may also lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe we have not handled your data appropriately.
13. Additional Information for Clients
Clients creating tasks or surveys (e.g., brands, SMEs, researchers, game developers, crypto/NFT/DeFi creators) are responsible for ensuring their campaigns comply with applicable laws, including NDPR. Enanpay provides tools to anonymize or aggregate user data, and clients must not attempt to re-identify users without consent. Contact us at privacy@enanpay.com for guidance on compliant task or survey creation.
By using Enanpay, you acknowledge that you have read, understood, and agree to this Privacy Policy.